Integra are a Singapore-based petrochemicals business with offices around the world, and have been a Gen10 client for seven years. Gen10 support them across more than 120 product lines and 300 price curves. The work spans multimodal logistics, from chartered vessels to truck distribution, and runs all the way from risk and contract management down to emissions reporting. They have played a central role in our AI journey, helping us prove NaNi in a live trading environment.
Roger van Baal, Executive Director at Integra, describes working with Gen10:
We selected Gen10 as our CTRM partner because Richard and his teams understand the physical commodity trading business. The implementation and modifications of the system to our specific requirements were smooth and fast. We did not have to spend a lot of time with their teams explaining our workflows and the specifics of the trade, be that contract admin, logistics, hedging, storage, shipping etc. They were already familiar with them.
The platform itself has been very stable. What sets them apart is their responsiveness. When we raise an issue or request further changes, we get a fast, knowledgeable reply, not a ticket that sits in a queue. It feels they are like an extension of our team.
With the introduction of AI tools, Gen10 helps us work faster, get quicker insights from our trade data and reduce manual effort across reporting and operations. The integration of agentic AI into Gen10 is one of the most exciting developments we have seen and there is more to come I am told.
For any commodity business looking for a CTRM provider that combines industry knowledge, a solid platform and a forward-looking approach, I would recommend Gen10 without any hesitation.
Roger van Baal, Executive Director, Integra
Integra have been a fantastic client to work with, and they’ve treated us as a genuine technology partner from the start. They have played a central role in our AI journey, helping us prove NaNi in a live trading environment. I’m especially proud of the Gen10 team: how well they’ve come to understand Integra’s business, and the professionalism, work ethic and quality of support they bring every day.
Richard Williamson, CEO, Gen10